Analytics, SLA Compliance & Audit Trail
System performance metrics, SLA compliance rate, and complete immutable audit log.
SLA Compliance Rate96.8%Guaranteed 48h SLA
Avg Feedback Turnaround18.4 HrsTarget: <48 Hours
Conversion Funnel74%Signup → Active Request
Pitches to Partnership5 StartupsIn Active Commercial Trial
Immutable System Audit Trail
| ID | Actor / User | Action | Target Entity | Timestamp |
|---|---|---|---|---|
| LOG-101 | Kofi Mensah (Lead) | UPDATE_ROUTING_WEIGHTS | RoutingRule | 2026-08-01 08:30 |
| LOG-102 | Abena Tech (IMC) | SPREAD_TO_UNIT | Request REQ-1002 | 2026-07-31 16:45 |
| LOG-103 | Ama Osei (IMC) | SUBMIT_FEEDBACK | Request REQ-1003 | 2026-07-31 11:20 |